Terms & Conditions

Last Updated: [14-11-2025]

Welcome to sholas.io.
By accessing or using our website, software products, mobile apps, or SaaS platforms, you agree to the following Terms & Conditions.
Please read them carefully.

1. Use of Our Services

• You agree to use our services only for lawful, authorized purposes.
• Any action performed using your account is your responsibility.
• You must not misuse, copy, resell, reverse-engineer, or attempt to manipulate our software or AI tools.

2. User Accounts & Access

• Certain features require account creation. You must provide accurate information.
• Keep your login credentials secure.
• We may suspend or terminate your access if any misuse, fraud, or policy violations occur.

3. Payment Policy

3.1 Pricing

• Pricing for subscriptions, credits, devices, or services is shown clearly on sholas.io.
• Prices may be updated occasionally. Existing paid users will not be impacted until renewal.

3.2 Payment Methods

We accept secure online payments through:

• Credit/Debit Cards
• UPI
• Net Banking
• Wallets
• International cards (if supported by payment gateway)

Payments are processed through trusted third-party gateways.

3.3 Successful Payment

• On successful payment, your plan/service/device license will be activated immediately or within a few minutes.
• A confirmation email/SMS will be sent to your registered contact details.

3.4 Failed or Pending Payments

• If payment fails, no amount will be charged.
• If money is debited but the order is not updated, your bank/payment provider will auto-refund within 3–7 working days.

4. Refund & Cancellation Policy

All SaaS plans, software subscriptions, credits, and digital services are non-refundable after activation or usage.

Refunds may be considered only for:

• Duplicate payments
• Wrong/technical transaction
• Service not activated due to system error

All refund decisions are at sholas.io discretion.

5. Service Usage, License & Restrictions

You receive a limited, non-exclusive license to use our software and tools.

You must not:

• Copy or resell our software
• Attempt unauthorized data extraction
• Violate usage limits, API limits, or subscription terms
• Engage in harmful activities, including malware, spam, or data scraping

6. Data, Security & Privacy

We follow industry-standard practices for data handling and security.

Please refer to our Privacy Policy for details on:

• Data collection
• Storage and retention
• Third-party services
• Cookies and tracking technologies
• User rights

7. Limitation of Liability

sholas.io is not responsible for any indirect, incidental, or consequential damages, including:

• business loss
• downtime
• data loss
• financial loss due to user errors or third-party systems

All services are provided "as-is" without warranties.

8. Service Availability

• We strive for high uptime, but availability may be affected by maintenance, updates, or external factors.
• sholas.io is not liable for interruptions caused by internet providers, cloud services, or hardware failures.

9. Intellectual Property

• All software, features, AI models, code, content, and branding on sholas.io are owned by us.
• Users cannot copy, distribute, or modify without permission.

10. Termination

We may terminate user accounts for:

• Policy violations
• Fraudulent activity
• Misuse of services
• Unpaid subscriptions
• Legal or security concerns

11. Updates to Terms

We may revise or update these Terms at any time. Changes will be posted on this page with a new “Last Updated” date.

12. Contact Us

For support, billing, or legal queries:

Website: sholas.io
Email: [email protected]